FREE expedited shipping for US and Canadian orders | International oders - flat shipping rate of CAD $25
FREE expedited shipping for US and Canadian orders | International oders - flat shipping rate of CAD $25
Cart 0

Return and Exchange Policy

  1. What is ComfyBlankets’ return policy?

All discounted products, or products where the price is listed as on sale, are final and non-refundable.

All other transactions are returnable subject to certain conditions.  Among them, no refunds will be granted on items that are not in their original packaging or on items that have been washed or used. Likewise, refunds are time limited. Requests for refunds or exchanges must be made within 7 days of delivery of the goods. Before you return a product kindly notify ComfyBlankets, by email of your intention to do so.

Please note that in the event of a return, initial shipping fees and all costs on returns will be the customers responsibility. Shipping charges are non-refundable. Return shipping charges are incurred by the client. For orders that were shipped to the customer free of charge, the customer will be reimbursed the goods price less the shipping costs incurred on the original shipment. Customers residing outside of Canada will bear sole responsibility for any taxes and duties.

Please return your packages with a copy of your receipt to:

ComfyBlankets
128 Wade Gate
Thornhill, ON
L4J 5X7

 

  1. How do I make changes to my order after it's already been placed?

Please contact us as soon as possible via email: info@comfyblankets.net. No return/exchange fees will be applied if the package has not yet been shipped. If the package has been shipped already, then please refer to the refund and exchange policy above.